Your Privacy Matters to Us
We built 4d menara4d around your trust. This privacy policy shows exactly how we handle your account details, payment information and gameplay data. Everything you share stays secure...
How We Collect and Use Your Information
When you open an account with 4d menara4d, we collect your name, email, phone number and identity details to verify your account and comply with local regulations in supported regions. We also track your gameplay activity, deposit and withdrawal history, and device information to prevent fraud and improve your experience. Your payment data—whether you use DANA, OVO, GoPay or QRIS—is encrypted and
processed through secure payment gateways. We never store full card numbers or wallet credentials on our servers. Your information is used only to operate your account, process transactions, send you service updates and comply with Indonesian gaming regulations where applicable.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
Privacy Questions? We're Here
Privacy Standards We Follow
Encryption Standard
All data in transit and at rest uses AES-256 encryption. Your account credentials and payment details are protected by the...
Regular Audits
We conduct quarterly security audits and penetration testing to identify and fix vulnerabilities before they become risks to your account.
No Third-Party Sales
We never sell your personal data to advertisers, brokers or marketing firms. Your information stays within 4d menara4d and our...
Compliance Framework
Our privacy practices align with data protection standards applicable in supported Indonesian regions and international best practices for gaming platforms.
Incident Response
If a security breach occurs, we notify affected users within 48 hours and provide clear steps to protect your account...
Staff Training
Every team member handling your data completes annual privacy and security training. Access to personal information is restricted to those...
Consistency Across Our Platform
| Mobile & Desktop | Your privacy settings sync across all devices. Log in on your phone or desktop—your data protection level stays the same. |
|---|---|
| Live Casino Tables | When you join a live dealer session, your gameplay is recorded for dispute resolution only. Recordings are deleted after 90 days unless a claim is active. |
| Slot Lobbies | Slot play data is tracked to calculate your rewards and detect unusual patterns. We never share your spin history with game providers. |
| Sportsbook Markets | Your betting history and odds selections are stored to settle bets accurately and prevent fraud. This data is never used for marketing profiling. |
| Payment Processing | DANA, OVO, GoPay and QRIS transactions are processed through PCI-DSS compliant gateways. We see only transaction amounts and timestamps, not your wallet credentials. |
| Account Closure | When you close your account, we retain transaction records for 7 years to comply with Indonesian financial regulations, then permanently delete personal details. |
| Cookie & Tracking | We use cookies to remember your login and preferences. You can disable non-essential cookies in your browser without losing core account functionality. |
What This Policy Covers
Account Registration
Your name, email, phone and identity verification details are collected once during signup. We use these only to confirm your identity and prevent duplicate accounts.
Gameplay Records
Every bet, spin and hand you play is logged to calculate winnings, track rewards and detect fraud. This history is yours to review in your account anytime.
Device Information
We collect your IP address, browser type and device model to prevent unauthorized access and flag suspicious login attempts from new locations.
Communication Logs
Emails, chat messages and support tickets are stored to resolve disputes and improve our service. You control how often we contact you about promotions.
Financial Data
Deposit and withdrawal amounts, payment method and transaction dates are kept for accounting and regulatory compliance. Full payment credentials are never stored.
Behavioral Analytics
We track which games you open, how long you play and when you're most active. This helps us personalize your lobby and detect problem gambling patterns early.